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Policies
& Security
Thank
you for visiting and placing your orders with D & N On-Line.
We have done everything possible to ensure the privacy and security
of your information and transactions. Your credit card number and
other personal data is treated with the highest standards of security
and confidentiality. |
Secure Shopping
Orders placed on our site are encrypted using
SSL technology, so please be assured that your transactions and credit
card information protected. With SSL technology, information transmitted
over the Internet can be trusted to be view by our server only.
Your Privacy Online
At D & N On-Line, we are committed to ensuring our customer's privacy.
We DO NOT sell or exchange names, or any other information about
our online customers, with third parties.
During the
ordering process it is necessary for us to place a small
cookie
on your computer. This is the way we can collect all your purchases,
total them and transmit to the server at one time (in our shopping cart).
Otherwise, you'd have to select, purchase and pay for each item one-by-one.
It is necessary for you to have your
browser set to allow cookies
or our shopping cart will not be able to
recognize your selected purchases.
When obtaining
information from you, we adhere to a simple, common sense principle:
we ask for only the information we need to provide the service you've
requested. For example, to send your order, we need an address. If you'd
like to subscribe to one of our periodic e-mail newsletters, we need
an e-mail address. And if you choose to purchase something, we need
a credit card number. As a visitor to www.dn-sports.com, our website
automatically recognizes your Internet service provider, but you cannot
be identified as an individual. For customers who make a purchase at
D & N On-Line, we do keep track of information volunteered during
the order process; however, this information remains confidential. In
an effort to offer you the best - and most current - shopping opportunities,
we may contact you with news about new products and services . If, for
any reason, you would like to be taken off our email list, please contact
us via email at removefromlist@dn-sports.com.
Guarantee
If any
item is found to be defective, it will be replaced.
D & N On-Line must be contacted
via email
for a Return Authorization Number before defective merchandise may be
returned. Unwanted purchases are not returnable.
Can I order if I live outside of the United States?
At this time, D & N On-Line only ships to domestic
U.S. addresses.
When will my order ship?
Need to know shipping policy and policy regarding
backorders
How can I find out about the status of my order?
Email our Customer Service department at customerservice@dn-sports.com.
Please include your last name and billing zip code to aid in locating
your new order. Our representatives are available from 10:00 AM to 5:00
PM (EST), 5 days a week, Monday - Friday.
A final note:
The
Web is an evolving medium. Should we need to change our privacy policy
at some point in the future, we will post the changes before they take
effect.
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